Frequently Asked Questions
You Ask, We Answer
WHO IS BETTERMENT FOR?
If you're seeking to enhance your quality of life, Betterment is here to help. ​We welcome everybody, regardless of race, political and religious beliefs, sexual orientation, and gender identity.
HOW LONG DOES EACH THERAPY SESSION TAKE?
Sessions generally range from 45 - 60 minutes.
WHAT IS THE BIOPSYCHOSOCIAL & LIFESTYLE MODEL (BPSL)?
WHAT CAN BETTERMENT HELP WITH?
Whether you need help understanding emotions and behaviour, working on relationships, achieving your goals, or simply need someone to talk to, we're here for you. We specialise in various areas, including but not limited to stress, anxiety, panic disorders, relationship difficulties, parenting, depression, addiction, eating and sleeping disorders, trauma, anger management, family conflicts, LGBT concerns, grief, matters of faith, self-esteem issues, schizophrenia or any symptoms of psychosis, and much more.
WHERE IS BETTERMENT AVAILABLE?
In-person sessions are available for those in Kuala Lumpur. If you're out of the state or the country (or unable/unwilling to meet in person), online sessions may be suitable for you.
WILL WHAT I SAY BE KEPT CONFIDENTIAL?
Generally, the therapist will keep what you tell them confidential, but there are limited exceptions. For example, if you threaten grave harm to yourself or to an identifiable victim the therapist may be required to report this information to relevant authorities. Before starting therapy, please discuss with your therapist their obligations to confidentiality if you have any concerns or questions.